Just the Fax, Ma’am: Dubious “Rankings” Press Release Emphasizes Importance of Transparency (part 1)
Last month, Governor Mike Parson’s office posted the following infographic on its website to minor fanfare:
Unsurprisingly, this document found its way onto my desk with a request that I—a Policy Intern of two months—was basically bred for: fact checking. And fact check I did.
My first challenge was that the governor’s office didn’t “show its work” by citing sources for its claims. A Google search allowed me to infer where some of the rankings came from, but others were harder to verify.
Indeed, I found several online sources that issued rankings that were similar but not identical to the governor’s claims. Here, for example, Missouri is listed as sixth in cost of living, not third. Some were further off the mark; here not only is Missouri not number two for “low cost of doing business,” we’re not even on the list. And with some claims, I was completely lost. What does it even mean to be “third for apprenticeships?” Is it referring to the number of current apprenticeships? Completed apprenticeships? Apprenticeship applicants? What organization even collects that data?
After consulting longtime staff members here at the Institute, I learned a Sunshine request was probably my best way forward. Sunshine requests legally require Missouri government employees and officials to provide the requested information, provided that they actually have it. Send a request to the correct official—requests tend to bounce around like a customer service call—and if all goes well they will send back the correct records. In some cases, however, you’ll be told that the information does not exist or that there will be a charge for the collection of the information you requested.
So, I typed up a Sunshine request and went to the Governor’s website in search of a contact email to send my letter to. Instead of an email, I saw only this at the bottom of the page:
It’s 2023. Where is the email address? After browsing the website to some length, I concluded that if an email contact point existed for Sunshine law purposes, it was very well hidden. And without an email address, I had to fax it.
Dear reader: if you’re under the age of 35 there’s a good chance you have never had to send a fax before and may not even know what a fax machine is. In short, think of text messaging, but with printers.
While awaiting a response, I pondered the situation. If the Sunshine law didn’t exist, I would have been hunting snipes in my quest for the truth. Yet I felt disheartened by the need to use a Sunshine request. Not every Missourian knows how to do a Sunshine request, or even that they exist—I certainly didn’t before my time at the Institute. It is good practice in any field to cite your sources. Are governments exempt from that expectation? Citizens of Missouri value government transparency and accountability and our governor should respect that value: Show-Me your work.
Several days after I sent the fax, I received a reply. Part two of this blog discusses the response I received from the governor’s office.