Susan Pendergrass and Patrick Tuohey join Zach Lawhorn to discuss their new report, The Public Safety Climate in the City of St. Louis. They explore what the data actually show about crime trends over the past two decades, how St. Louis compares to similar cities like Cincinnati and Memphis, why crime perception lags so far behind the data, the challenges facing the 911 system and police staffing, why public disorder in high-traffic neighborhoods may be doing as much damage to the city’s reputation as violent crime itself, what it would take to make residents actually feel safer, and more.
Download a copy of the report.
Episode Transcript
Zach Lawhorn (00:00) Welcome to the Show Me Institute podcast. I’m Zach Lawhorn from Show Me Opportunity, and today I’m joined by Susan Pendergrass and Patrick Tuohey from the Show Me Institute. Today we’re going to be talking about some work that the two of you have done on public safety and crime, specifically in the city of St. Louis. But before we get into the project, I want to talk to you both about your perception of crime as people who have both lived in and frequently visit the city of St. Louis. So Susan, I want to start with you. Before you started this project, before you started looking at the data, when someone said “Is the city of St. Louis dangerous?” what was your perception before you started this project?
Susan Pendergrass (00:38) I only moved to the city of St. Louis in 2015, so there’s a long period of time before I lived there. I was in D.C. for part of that, and my perception before I moved there was that it was dangerous. The Ferguson incident had just happened and I knew that there was a lot of crime. But then when I moved to St. Louis, my husband and I decided to live in the city itself and we loved our neighborhood. It was the coolest with this super cool house built around the time of the World’s Fair. It was amazing. But I never felt really safe. We started leaving our car doors unlocked because our cars would get rifled through. We had a smash-and-grab right within two weeks. I called to report the smash-and-grab and was told that they don’t take reports on them. That was new for me. We had to keep a lot of lights on outside. We didn’t really walk our dogs after dark. I felt like lots of times I would go by police cars sitting on corners idling, but it didn’t necessarily make me feel safer because I wasn’t sure how much they were doing. I also realized people run stoplights, run stop signs, use the right parking lane to pass, and that was all new for me. So I got this feeling that the rule of law wasn’t enforced very well in the city, and that just doesn’t feel good as somebody who has bought a house there and lives there.
Zach Lawhorn (02:06) Patrick, as someone who lives in Kansas City across the state, two questions. What do you think the perception is over there on the western half of the state? And then as someone who comes into St. Louis regularly, what was your perception of the safety situation in the city?
Patrick Tuohey (02:22) A lot of the issues that Susan and I explored in this paper bore out here in Kansas City. I’ve lived in cities my whole life. I understand that every city is going to have the parts you don’t want to go to, the parts that are rougher than others. Kansas City certainly has that. I’ve had my car broken into here in my driveway a number of times, no real damage, and it’s not something I reported to the police. As far as traveling to St. Louis, I’ve been going to St. Louis since the late nineties. Before I lived in Kansas City, I was in Washington, D.C. And I loved St. Louis. I still do. I would visit Creve Coeur, the Central West End, sometimes stay at the Westin downtown. But living in D.C. and growing up in D.C., I understood that every city is going to have the places that you don’t want to go. I understood that St. Louis often gets ranked higher than it should because the city’s footprint is so small. But it never felt to me that what was going on in St. Louis was way outside the normal limits of what we see in U.S. cities. There are those dangerous parts and you generally know not to go there. There is kind of an urban decline, which can be seen in a lack of services, graffiti, uncut grass. But I didn’t navigate St. Louis or think of St. Louis any differently than I thought of Kansas City, Washington D.C., Boston, or any other place I had been.
Zach Lawhorn (04:03) Yeah, and I’m glad you brought up the population of the city, the MSA. It seems like when there are national or even local news stories written on crime statistics in St. Louis, people will point out that if you’re not talking about the larger metropolitan area, you get down to actually a pretty small population number for U.S. cities. So for this work that we’re going to be talking about, can you define what area you guys looked at? When we say murders are a certain number, what area are we specifically talking about?
Patrick Tuohey (04:38) We looked at the city of St. Louis specifically, just those few square miles. We did not look at the metropolitan area and we did not look at the county. It is fair to want to combine all that data into one region, but oftentimes I think people want to do that to mask the seriousness of homicide and violent crime and property crime in the city. And that’s what we wanted to talk about. What is true in St. Louis is not unique to St. Louis. Kansas City has a crime problem that is not reflected in our metropolitan area. That’s true in Washington D.C., Atlanta, Los Angeles, everywhere. So I understand why people who live in St. Louis feel that you can cook the numbers by just looking at the city, but that’s true in every urban environment.
Susan Pendergrass (05:30) We also compared St. Louis to four other cities, and one of them in particular, Cincinnati, ended up being very similar. We wrote a paper and at the back of the paper there’s a table with variables on which we compared them. Similar size, similar poverty, similar median income, very similar. So to say that St. Louis is this very unique outlier and is the only city in the United States that has this situation where, essentially 100-plus years ago, St. Louis was so much better and more metropolitan and forward-thinking than the rest of the state of Missouri, and safer and wealthier, that they drew a line around the city of St. Louis and said we are going to be our own thing and we’re going to have our own police. It was called the Great Divorce. Now that line, the arrows are sort of pointing different ways, where St. Louis County isn’t necessarily excited to absorb the city of St. Louis and its services, systems, police departments, and 911 systems, because it is a uniquely crime-ridden area in parts. So while it would be nice to, as Patrick mentioned, just water down all the numbers by mixing them into a safer pot, it would really mask what’s going on.
Zach Lawhorn (06:47) Susan, you used the word “unique” there to describe the setup. Patrick, does that genuinely make it harder to talk about this topic? In the last few months you’ve had some public events, and we’re going to talk about those in a minute. But as you’ve gone through this process, do you think the unique setup has made it harder? Is there more throat-clearing and definitional work that goes into it?
Patrick Tuohey (07:12) I don’t know that what St. Louis is dealing with is unique. Yes, the city has a particularly small footprint. It is as if you drew a line around just the bad neighborhood in your community and tried to use that small footprint to describe the whole area. I get that argument. But if it’s true by a matter of degree, it’s not uniquely true of St. Louis. And it’s something that the city needs to deal with and understand rather than try to paper over. As Susan said, there are real problems in the city. Their population decline is only exacerbating those problems because there’s less revenue. And frankly, the history of the city going back decades has been that the image of the city is dysfunctional, and not just on public safety, on lots of issues. So although I understand that people say they don’t just want to talk about the city when it comes to crime, St. Louis, while it’s got lots of opportunities and strengths, doesn’t do itself any favors by combining all this stuff and whistling past the graveyard. People in this country know that St. Louis has a crime problem. You don’t solve it by redirecting people.
Zach Lawhorn (08:30) Okay, and let’s talk about that crime problem. Susan, when we use the word “crime” in this context, what are we talking about? Murders? Car break-ins? Lay it out for us.
Susan Pendergrass (08:42) We have violent crime and property crime. Violent crime is murders, aggravated assault, and robbery. Property crimes are larceny and motor vehicle thefts. In our report, we break them all out separately. Murders are the one crime area that the media likes to focus on: how many murders, which city is the murder capital, did we have 150, did we have 200, are they down? They are certainly down in the last two years, to be clear. Murder rates are down. Aggravated assault rates are not down by as much. And sometimes the difference between aggravated assault and murder is how fast the ambulance drives. We still have a lot of violent crimes against people happening. We certainly have a lot of motor vehicle thefts. That’s an area of crime that spiked during COVID, particularly for Kias and Hyundais, and it’s come down, but it’s still a very high number. While it is wonderful that crime has come down across these areas in many cases, the numbers are still pretty high, particularly on a per capita basis, which is how we translate all the crime rates so we can compare them with other cities.
Zach Lawhorn (10:00) So you said crime is down. Is it fair to classify it as it was really bad and now it’s just bad? It was terrible, now it’s just bad. How would you summarize what you found with the drop in crime?
Susan Pendergrass (10:13) Crime’s been dropping since the 80s, so we had much worse crime decades ago. It’s been dropping, it spiked during the pandemic, and it is continuing basically down. Now, when you look at the murder rate per capita in the city of St. Louis, it is still on a slightly upward trend, the number of murders per people, and that could be driven by the fact that Missouri is losing population at a pretty good clip. We have more deaths than births. So on a per capita basis maybe not quite the same, but in terms of actual numbers, crime has been coming down for some time. Crime overall peaked in the late 80s and 90s.
Zach Lawhorn (10:58) Patrick, we talked about your perception and the relevance of many other cities. Did that surprise you, the finding that crime is down? Or was that kind of what you expected?
Patrick Tuohey (11:09) No, the data showing that crime in St. Louis was down wasn’t a surprise. It’s certainly been nice to see that it’s been down year after year. This doesn’t appear to be just a one-off good year. And I’ve known that the mayor and the police chief have been talking about these positive numbers for a while. What I was really interested in with this paper was perception of crime. That’s what I’ve really wrestled with, both at events in the city and in the county. It is a difficult problem to overcome because you can have good numbers like St. Louis has and yet people still rely on that decades-old impression. That’s not something you can address just by waving away the numbers downtown. You have to wrestle with it. You have to admit it, and you have to figure out how do you get people to accept good news, and then how do you make them confident that that good news is going to continue? It’s so easy these days, especially with cities, to just be a pessimist and to say that things are down and won’t ever continue to go down. It is a problem that St. Louis has, but St. Louis isn’t alone in having it. The news on crime is good all over the country, yet perceptions about crime all over the country are still very much with us.
Susan Pendergrass (12:43) There’s a survey question that’s often asked: do you feel safe walking outside alone at night? And those numbers aren’t down. As Patrick mentioned, you have graffiti and trash not being picked up and panhandling and homelessness. Those numbers aren’t necessarily down. But we did look at St. Louis on a neighborhood-by-neighborhood basis, and it is true that out of 16 neighborhoods, four or five have basically no crime, they’re crime-free. But then there are some other pockets that have most of the murders concentrated in one neighborhood. So it isn’t equal across all the neighborhoods. There are some that have very little crime, but it’s hard to convince folks of that when they drive through the ones that have public disorder and still don’t feel safe.
Zach Lawhorn (13:29) Susan, as a researcher trying to ultimately figure out why things happen, you mentioned that crime is down across the country. Would it be easier if it was just a few select cities, so you could actually go and say what is Boston doing different, what is Memphis doing? Does it make it harder to find the “why” since it seems like it’s kind of across the board?
Susan Pendergrass (13:45) Yeah. There have been other periods of time when crime has gone down and then gone back up again. I personally believe, and this is not based on any research I’ve done, that cameras being absolutely everywhere makes it harder to commit crimes. You cannot basically travel through the world anymore without being on a camera somewhere. Police body cams probably make it harder to commit crimes too. I feel like we’re getting into more of a surveillance state, and maybe that’s what’s bringing crime down. I’ve heard that Detroit has brought crime down faster than other cities, that Pittsburgh is feeling safer, Chattanooga is feeling safer, Memphis feeling less safe. So it would be worthwhile to look into some of these differences. But I don’t think our research has yet pointed to a clear reason why it’s happening.
Patrick Tuohey (14:41) Let me follow up on that because Susan’s exactly right, and I think your question gets to that point. Crime is down nationwide, down in all cities if I remember correctly, and we don’t really know why. And it’s not just Susan and I that don’t know why. Susan has spoken with public safety and crime experts from all over the country, and that’s really frustrating from a public policy research point of view, because you would love to have that outlier, that one city, maybe Boston or Omaha, that tried something novel and got results unlike everybody else. But crime is so difficult because there are so many contributors. Some people want to point to the availability of guns. Some people want to talk about root causes. Some people want to talk about the number of police, the severity of crime, the clearance rate, population growth, new development, basic services like picking up the trash and making sure the streetlights work. And all of those things are right, all those things contribute. So it’s really difficult to figure out which one is driving the change. And sometimes, as Susan pointed out, you may just get a dip and there’s no explaining it. In 2014, in Kansas City, our mayor and police chief at the time came out and had a press conference because they were so proud of the homicide drop the previous year. There was a lot of back-slapping and self-congratulation. Then when the homicide rate went back up the next year, you couldn’t get those guys to answer a basic question. Policymakers are, and maybe rightly so, really shy about claiming credit, because they don’t want to be called to task a year later when the numbers reverse. The good news is that the numbers are trending down, and that’s always good. The frustration is it’s very difficult to figure out why and then make recommendations. We’re all kind of scratching our heads. Although again, this is a good problem to have. The numbers are heading in the right direction and we ought to be happy about that.
Zach Lawhorn (16:58) Patrick, to get a better idea of the perception side, you did the hard work of going to the people. In January and February you moderated events. We had one in the city of St. Louis and one in St. Louis County. There are full recordings of the events available at showmeinstitute.org. You had a panel of experts and spent a lot of time getting feedback from attendees who lived in the city and the county. What were your takeaways? Are they buying that crime is getting better?
Patrick Tuohey (17:33) No, in a word, they don’t. We gave them a short survey before the event. A lot of them believed that crime was important, certainly, but they didn’t necessarily believe that crime was getting better. They weren’t necessarily optimistic that crime was going to be better in St. Louis City in the next five years, and that was certainly true in the county. I wanted to press these audience members: what would it take for you to believe this good news? And I think sometimes they just didn’t want to believe anything. We got the frustrating line: “there are lies, damn lies, and statistics.” That’s a cute thing to say, but it really doesn’t help you explain your own view. If you’re just going to say you believe it’s bad and always going to be bad, that doesn’t get us anywhere. We were happy to have representatives from the Circuit Attorney’s office at both events, and they struggle with this too. They can do a better job. They can prosecute more and different cases, they can do it faster. The police can certainly improve their clearance rate. But public policymakers in those cities, in every city, are going to have to realize that they may have to continue that grind, doing the hard work of lowering crime, and they’re not going to get the attaboys from the people in their city or the communities around them. That’s just a reality. One of the panelists talked about how perception of crime is often a lagging indicator. When crime goes up, people feel it immediately. But when crime goes down, it may take a few years. The tough news for the people who lead St. Louis City is you may have to keep doing this for another 10 years before you get any credit for being successful. And that’s really tough in politics because people want that immediate payoff, that immediate
Susan Pendergrass (19:15) You
Patrick Tuohey (19:31) applause, that immediate press conference and support.
Susan Pendergrass (19:34) Patrick and I have been thinking about the things that could happen that could make a difference, that could maybe make people feel safer. Number one: when you see a crime happening, you need to be able to have faith that you can report it and somebody will respond. And that is not happening right now in the city of St. Louis. We’ve called several times about crimes and nobody showed up. You need to have faith in the 911 system, and the 911 system needs to function. We have about 28 different systems in the county. They’re building a new 911 center in the city that’s going to consolidate services, but it’s not finished. It’s going to be some time before it’s fully functioning. We also need to know that the police will be able to solve these crimes. They need resources. They need to be able to do DNA testing and rape kits and DNA. They need money to do those things. They need detectives. We need to know that these crimes can get solved, and then we need to know that the crimes are prosecuted. I think if these pieces on the front end, not just the “lock them up” approach, but on the front end, people would feel safer if they felt like they could call somebody and somebody would respond and something would happen. I’m not sure that’s happening right now. And until it does, people, especially when they start having small children, are probably going to move out.
Patrick Tuohey (20:59) What we’ve known since at least 1961, when Jane Jacobs wrote The Death and Life of Great American Cities, is that you sometimes just need eyes on the street. Shop owners, pedestrians, people walking around. Cameras can reduce crime, but they’re kind of abstract and tucked in corners. When a street is vibrant, when it’s got people living there, when you’ve got kids playing in the street and families on the porch, there’s that sense of being watched, being seen. But because St. Louis has been in this population spiral, how do you bring people back into the city? The city talks about economic development subsidies all the time, but that’s about bringing in amenities and employers. Maybe what the city needs to do is figure out how to bring in people. And oftentimes it’s the non-crime-related policies, the housing policies, the regulations, the tax structure, that keep people out. Crime is one of those, but the city could open itself up to urban homesteaders who want to come in and rehab these old houses. What has struck me about St. Louis for the decades I’ve been going there is just the absolutely beautiful old neighborhoods, the incredible housing stock. Susan talked about living in a house that was built for the World’s Fair. There are gorgeous neighborhoods in St. Louis, and it’s the barriers to entry, red tape and government regulation, that are keeping people out, I have to believe. Crime is one of them, to be sure. But I am confident there are people who would love to move into those old houses and revitalize those old neighborhoods, because they’re just so gorgeous and so walkable. And it’s been done in other cities. DuPont Circle in Washington D.C. was a slow process of rehabbing neighborhoods block by block, and now 30 years later it is a vibrant community.
Zach Lawhorn (23:03) Susan, you mentioned the 911 system. I know in the report you don’t get into specific solutions, and I know we’re still kind of in the measuring-the-problem stage and trying to figure out next steps, but beyond the 911 system, are there any areas you’d consider low-hanging fruit worth considering moving forward?
Susan Pendergrass (23:25) The legislature passed and the governor signed a violent crime clearance grant program last year that cities like St. Louis could apply for, funding to hire detectives, do DNA testing, collect data, and other activities directly focused on solving crimes. The legislature has not appropriated any money for that program. If they did, St. Louis could apply for those funds. We also have, and I don’t know the exact number as I say this, but at least 100 open police positions in the department. Those are hard to fill. The policies that have been tried, like no longer requiring officers to live within the city and across-the-board raises, none of those have really made a difference. So we need recruitment and retention policies that could actually work. And as I mentioned with the 911 system, triaging calls and making sure the correct agency responds when a crime has been committed. There are community violence intervention programs that have been tried in some places, and using neighborhood-by-neighborhood data to focus in on where crimes are really happening. Those are all things we’d like to explore further: what is the cost of these programs, what is the likelihood that they’ll improve things, and what are some feasible ways to get them done.
Zach Lawhorn (24:54) So there’s the PR part of it. The city’s got a PR problem. There’s the need for more cops. We need people to be able to call 911. We need people to actually be prosecuted for crimes. That all seems doable.
Susan Pendergrass (24:58) Yeah.
Zach Lawhorn (25:06) Where do you think the city of St. Louis is at right now? Are we in a good place? Are we in just an improved place where it could still be a few years? How are you feeling about public safety in the city of St. Louis right now?
Susan Pendergrass (25:21) I don’t want to be a wet blanket. I love the city of St. Louis and I want it to succeed wildly. But I’m concerned that they’re going to say murders are down and these other crimes are down, but people are still running stop signs and stoplights, there are still panhandlers, and trash still isn’t being picked up. They’re not really fixing the small things that make people feel safe. They’re sort of focused on these big numbers. It could be like a school improving ACT scores. You have to be really careful if you’re just focusing on one aspect, because these big crime numbers being down could be hiding a lot of other stuff that really needs to be done and focused on. So I’m cautiously optimistic, I guess.
Patrick Tuohey (26:05) I’m optimistic because crime is going down everywhere, and I think it will probably continue to go down at least for the next few years, for reasons that may have nothing to do with the management of St. Louis. Part of it is because Susan and I have been reviewing the research for the last few months, and there is so much out there, primary research on crime and secondary, that talks about exactly the things Susan hit upon: the environment, picking up trash, cleaning up graffiti, fixing sidewalks, making sure the streetlights are lit. We know so much more about what drives crime, or at least what can ameliorate it, that even if we don’t know the specifics of what’s going on now, city leaders and state leaders are much more aware of what they can do to make communities not just safer but feel safe. And again, it is frustrating because you can say the numbers are down, but until people feel safe and want to go downtown and take advantage of what the city has to offer, we’re not going to see that public perception change. So yes, I think the public perception is accurate in as much as that is what people feel, but I don’t think it reflects what’s actually going on in St. Louis or in the county.
Zach Lawhorn (27:20) And we will leave it there. The report, The Public Safety Climate in the City of St. Louis, is available at showmeinstitute.org. If you want to watch the full recordings of the events that Patrick moderated, those are available right now at showmeinstitute.org. Susan, Patrick, thank you very much.
Susan Pendergrass (27:36) Thank you.
Patrick Tuohey (27:36) Thank you.
Produced by Show-Me Opportunity
