Reputation and Reality Matter in City Governance

State and Local Government |
By Patrick Tuohey | Read Time 2 min

When entrepreneurs and job seekers consider where to live or invest, they don’t rely solely on tax rates or housing costs, though Show-Me Institute analysts have addressed those topics for years. People also make judgment calls about safety, governance, and community stability. In other words, they’re evaluating risk—and not just objective measures, but also perceptions.

A new study in the Journal of Business Venturing Insights offers a window into how those perceptions shape decision-making. Researchers Kaitlyn DeGhetto and Zachary Russell surveyed over 500 entrepreneurs and prospective employees about 25 of the country’s largest cities. They asked participants to rate each city on three types of institutional risk: safety, political, and social.

For Missouri, the results are worth paying attention to. Both St. Louis and Kansas City made the list. Despite their differences in culture, governance, and media attention, the two cities are perceived in remarkably similar ways.

Safety was rated the most important risk factor overall, and here both Missouri cities ranked poorly. St. Louis came in 10th and Kansas City 11th, where #1 indicates the highest perceived risk. Respondents were asked to consider the likelihood that someone’s “security and physical well-being will be endangered due to the normalization of aggression and criminality.”

This isn’t strictly about crime statistics. It’s about whether people think a city feels dangerous. For both cities, the perception alone is a barrier to investment and attracting talent.

On political risk—concern over erratic leadership or self-serving government—St. Louis ranked 17th, with Kansas City 19th. On social risk, which includes concerns around discrimination, cohesion and inclusion, St. Louis was 13th and Kansas City was 11th.

The takeaway for state and local leaders is straightforward: it’s not enough to govern well. You also must be seen as governing well. That means doing the hard work of making cities safer, administration more competent, and communities more welcoming—not as mere public relations efforts, but as visible, measurable outcomes.

Reputation isn’t everything. But in a competitive national landscape, perception drives decisions. If Missouri’s cities want to compete, they’ll need to improve both the reality and the narrative.

Thumbnail image credit: Gchapel / Shutterstock
Patrick Tuohey

About the Author

Patrick Tuohey is a senior fellow at the Show-Me Institute and co-founder and policy director of the Better Cities Project. Both organizations aim to deliver the best in public policy research from around the country to local leaders, communities and voters. He works to foster understanding of the consequences — often unintended — of policies regarding economic development, taxation, education, policing, and transportation. In 2021, Patrick served as a fellow of the Robert J. Dole Institute of Politics at the University of Kansas. He is currently a visiting fellow at the Yorktown Foundation for Public Policy in Virginia and also a regular opinion columnist for The Kansas City Star. Previously, Patrick served as the director of municipal policy at the Show-Me Institute. Patrick’s essays have been published widely in print and online including in newspapers around the country, The Hill, and Reason Magazine. His essays on economic development, education, and policing have been published in the three most recent editions of the Greater Kansas City Urban League’s “State of Black Kansas City.” Patrick’s work on the intersection of those topics spurred parents and activists to oppose economic development incentive projects where they are not needed and was a contributing factor in the KCPT documentary, “Our Divided City” about crime, urban blight, and public policy in Kansas City. Patrick received a bachelor’s degree from Boston College in 1993.

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