Be Nice to Those Telemarketers

I feel bad for this guy, who is being held as a terrorist after he threatened a telemarketer. While I agree with the commenters on my texting-while-driving post, who explain why actions that have a high risk of leading to crimes should be outlawed, I don’t understand why the irate consumer in this case isn’t just liable for a misdemeanor. Is it because he threatened to harm more than 10 people? (Who came up with that magic number?) Or because they wanted to evacuate the building?

Not everyone who gets angry on the phone is a terrorist.